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Frequently Asked Questions
What is CBD?
Cannabidiol, commonly known as CBD, is a non-psychoactive phytocannabinoid and one of over 70+ naturally occurring compounds found in the hemp plant. CBD has been gaining momentum in the scientific community and media due to the myriad of benefits it is believed to provide. CBD is the second most prevalent cannabinoid in marijuana and the the most prevalent non-psychoactive cannabinoid found in hemp. Until recently, THC (also known as delta-9 tetrahydrocannabinol), was the most well-known and studied cannabinoid due to its abundance in marijuana but it has quickly been supplanted by CBD. Unlike THC, CBD does not cause any feeling of being “high,” which has been the driving factor behind its legalization across the United States when derived from hemp.
Why choose Vitagenne over other hemp and CBD companies?
We stand out from other companies in the CBD industry because of our focus on “customer FIRST”, supremely pure and potent products and unwavering commitment to our mission and values. We conduct independent third-party lab testing on every single product batch and are certified by the U.S. Hemp Authority to further reassure you of the high-quality products we offer you.
Where does Vitagenne’s hemp come from?
Our hemp is grown and extracted right here in the United States in accordance with the strict guidelines of the Kentucky Department of Agriculture’s Industrial Hemp Research Pilot Program, which means that harvesting and distributing the product is legal at the federal level. Kentucky’s growing season is long and the soil is rich and fertile, providing the highest quality hemp.
So where does CBD come into play?
Cannabinoids are a group of active compounds found in the hemp plant. These compounds play an active role in the functioning of our immune and central nervous system. One of the most prevalent compounds is Cannabidiol (CBD). Our bodies have a natural Endocannabinoid system (ECS) which has receptors that these compounds fit into, thus utilizing cannabinoids to support, maintain and regulate our physical wellbeing. A number of research programs are underway globally to further define, qualify and quantify the benefits that cannabinoids provide.
What is the difference between CBD “isolate” and “full spectrum” hemp extract?
If you are just beginning to familiarize yourself with CBD, terms such as ‘CBD isolate’ and ‘full spectrum hemp extract’ (also known as ‘whole-plant extract’) may be confusing. When considering which product is right for you, it is important that you understand the difference. Below is a summary that outlines how they differ.
CBD isolate refers to the purest form of cannabidiol and is produced by singularly extracting that compound and removing all other compounds found in that plant.
Full Spectrum Hemp Extract
Full Spectrum refers to oil that is extracted from the hemp plant containing all the compounds found naturally in the plant, including terpenes, essential oils, vitamins and Omega fatty acids. The full spectrum of cannabinoids extracted from the plant may work together to enhance the benefits of each individual cannabinoid.
What kind of testing/analysis is performed on your products?
Independent third party laboratories analyze all of our products and supplements for their cannabinoid profile and potency – including max THC levels – and bacterial/microbial contaminants – including yeast and mold. The test results for all produced batches can be found in our online batch database and is accessible for your particular batch by scanning the QR code stickers located on each product page and on top of the retail box. We strive to go above and beyond, especially when it comes to quality, safety, and the wellness of our customers.
If I don’t like the product, can I return it?
We pride ourselves on offering our customers the highest quality hemp-derived CBD products. We want you to feel confident in your purchase and we take great pride in offering you our 30-Day Money Back Guarantee along with prompt support and customer service.
We stand by our 30-day Money Back Guarantee to our customers. If you are not satisfied with your product(s), you may request a refund of the full purchase price within 30 days of the date the product(s) were received.
Our 30-day Money Back Guarantee applies to only one product per customer. This gives you the opportunity to trial any of our products with complete satisfaction before ordering more. If you have ordered multiple products, only one will be eligible for the 30-day Money Back Guarantee.